There is a case introduces how to create a registry to make it. Make sure you create a backup of Registry before you proceed. Please be careful while working in the registry. If this way doesn’t work, we may consider using registry. The drive seems to show in explorer as a workgroup and the icon is a computer icon? The drive does show furtherĭown as a WD storage drive and when clicked it takes me to the online dashboard.Ģ.Type sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi, hit Enterģ.Type sc.exe config mrxsmb20 start= disabled, hit Enter. I think it is something to do with network settings but I'm not savvy with computers, I have tried a few things suggested online but still no luck. The drive is up to date with firmware, the I have tried to make sure all discoveries are on, checked the firewall and anti-virus etc with no luck. WD believed it was to do with SMB settings and gave me some command prompts to try which didn't work. The WD discovery software can see the drive but no option to map it, I can't map it any other way. The previous shortcuts always ask for credentials when I try to open which I input, which my laptop refuses. I've been onto WD who have suggested various things for me to try which I have but the drive can't connect and they suggested getting onto Microsoft which I did, got a reference number, called up to be transferred to a number that is out of service.Īny help will be appreciated. It historically has fixed itself when new Windows updates have installed but not since the last month. Since upgrading to Windows 10 I have had sporadic issues viewing the files from a WD My Book Live via file explorer.
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